Medium sized transport operator
They have 10 vehicles in total with 2 working the East to West coast route and the remaining fleet running up and down the East coast between Brisbane & Melbourne. Their national operations centre is based in Sydney and runs 24 x 7 to monitor amongst other things, driver speed & fatigue. Their haulage costs are based on weight and using Crittah Enterprise the driver simply enters the weight at the weigh-bridge and Crittah has calculated the cost, and dispatched an invoice to the customer before the driver has rolled his 18-wheels off the weigh-bridge and back onto the tarmac.
Landscape supplies company
The business owner has concerns regarding unauthorized use of vehicles after hours and his subcontractors are paid by the day so he wants to pack as many runs in as possible. He uses Crittah Track & Trace to ensure his vehicles are where he thinks they are, and they're working for the amount of time he's paying them for. He's able to reward the drivers that perform and manage those that don't.
Small goods providore
6 vans delivering fresh goods from the markets in Melbourne throughout the CBD to restaurants, cafe's and schools. When calls come in from customers saying "When should I expect my delivery" they simply pull up the shift in Crittah Small Biz and they can see exactly where the delivery van is, what he's doing and can advise the customer how long until their delivery is expected to arrive.
Water cartage company
7 full-time vehicles and 4 sub-contractor vehicles covering the Adelaide hills region. They use Crittah Small Biz as a route planner and to dispatch jobs to sub-contractors in real-time. Sub contractors can either accept or reject the job using their smartphones. The business owner only pays for the jobs completed and has reduced his running costs significantly. The drivers of the 7 full-time vehicles rotate through regions regularly so they use the integrated GPS navigation to find their way to jobs quickly & easily.
Mobile tyre shop
Fleet of 12 mobile fitters on the road 6 days per week. Enquiries are fed straight off their website into Crittah Small Biz and allocated to the nearest mobile tyre fitter based on the location of the customer. Through this model the franchisor is able to add real value to his franchisee's by giving them the tools to help grow their business. In turn the franchisor is able to measure company key performance indicators for customer satisfaction and job turn-around times.